How To Check NYC Water Bill Payment History?

checking NYC water bill payment history online for DEP account

New York City provides water services to millions of residents and businesses.

Keeping your NYC water bill payment history is important to avoid late fees or service interruptions.

Here is a step-by-step guide on how to check your NYC water bill payment history.

Steps To Check NYC Water Bill Payment History

Here are the steps you need to take to get to your DEP account and view your NYC water bill payment history through the NYC DEP online bill pay system.

Nyc DEP official website for checking NYC water bill payment history

  • You will now notice the DEP official page. Scroll down a little, search for “MY DEP Account” and click on it.
Checking where MY DEP account is on the official website and proceeding further to sign in.

  • Now that you are at the “Sign In” page of MY DEP Account, fill in the required fields.
  • Fill in your Email address and the password you may have created on the DEP website earlier.
  • Click on the “Sign In” button.
Signing in to the MY DEP account to check the NYC water bill payment history

  • After you successfully sign in to your DEP account, you will see the options Home, Billing, Services & Usage, My information, Request, Service orders, and Leak notifications.
Viewing the billing section on DEP account to check the water bill pay history

  • Choose the “Billing” option to move further.
Viewing the NYC water bill payment history on DEP portal

  • Under the Billing option, You can see and pay your water and sewer bills online with this choice. You can also set up eBilling, view your billing history, and keep an eye on any billing conflicts.
  • Select the “View bill history” from the options available.
  • You can choose which billing period you want to see.
    • By default, your payment history will show the last 6 months. To view further back, you can change the date range using the filter tool. Select a custom date range like the last 12 months or last 2 years to view your NYC water bill history.
  • The next step is to click on the “View Bill” button. This will open up a table with your NYC water bill payment history including:
    • Payment date.
    • Payment amount.
    • Payment method (check, credit card, etc).
    • Bank name/confirmation number.
  • Review your payment history to verify past payments.
  • You can now view your water bill payment history.

You can save $100 by enrolling in the DEP autopay feature for your NYC water bill pay.

Easy, Right?

Now let’s move forward to know how you can print and other related activities you can do with your DEP account for NYC water bill payment history.

Download/Print NYC Water Bill Payment History

On the “View bill” page you will see the option to download or print your NYC water bill payment history on NYC DEP.

If needed, you can download or print your NYC water bill statement for your records. Just click the download/print icon in the top right corner.

Other Ways To Check NYC Water Bill Payment History

Below is the list of other ways to check the NYC water bill payment history:

  1. Call NYC DEP customer service and request a statement.
  2. Visit the borough office in person.
  3. Set up paperless billing to receive PDF statements.
  4. Receive water bill replicas in the mail.

Checking your water bill payment history online is the quickest and easiest way to view your NYC water bill lookup.

You can call 718-595-7000 to talk to DEP’s customer service team if you can’t get into your account or see your payment records.

Learn about the ways to understand your water bill for charges and other activities.

Wrapping Up

Checking your NYC water bill payment history is easy to do online. This allows you to monitor your charges, avoid late payments, and address any billing disputes.

Knowing how to lookup your water account details gives you greater control over your bills.

FAQs: NYC Water Bill Payment History

Where can I pay my NYC water bill online?

You can pay your NYC water bill online through the DEP website. There are options for credit cards, debit cards, and e-check payments.

How far back does NYC water bill payment history go?

The online system shows 6 months of payment history by default. You can extend this to see up to 24 months of history. Further back than 2 years must be requested from Customer Service.

Can I view my NYC water bill payment history online?

Yes, you can view your payment history online through the official NYC DEP website.

How often should I check my NYC water bill payment history?

It’s recommended to check your payment history regularly, ideally every month, to stay informed about your water usage patterns.

What should I do if I find discrepancies in my NYC water bill?

Contact the DEP customer service immediately to report any discrepancies and seek resolution.

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